Let’s Talk Business! The Power of Customer Reviews
There have been rapid changes in the way people choose a business, it may not be what people consider good, but it’s reality. The first place people go when they need find anything is Google. People are making referrals and accepting referrals through customer reviews. It’s a great way for people to evaluate a business and a great way for businesses to tell their story. There are more places than ever to give feedback through customer reviews and ratings. Google, Facebook, Yelp, Angie’s List, Ebay, BBB and others. Attendees will learn why reviews are an important part of strategic marketing and create a plan for managing them.